Order Tarcking
How to know douab-store shipping information?
After placing an order, you will receive a product information confirmation email;
After payment, you will receive a successful payment confirmation email;
After the order is shipped, you will receive a shipping confirmation email with the tracking number, you can check the delivery status by the tracking number at https://www.17track.net/en.
*Please allow 1-2 business days for tracking information to be available.
After payment, you will receive a successful payment confirmation email;
After the order is shipped, you will receive a shipping confirmation email with the tracking number, you can check the delivery status by the tracking number at https://www.17track.net/en.
*Please allow 1-2 business days for tracking information to be available.
How to cancel an order at Douab-store?
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we are fast!). Once your order has been processed by our warehouse, we cannot make any changes.
Please note that any order that has already been packed or shipped cannot be cancelled.
Please note that any order that has already been packed or shipped cannot be cancelled.
How do I change my order address at Douab-store?
If you want to change the address address information, please contact us within 24 hours, the address cannot be changed if it has been shipped.